Shipping policy

PremiumTorque is not responsible for lost, misplaced, or delayed shipments or damaged freight by the freight carriers after they have been dispatched. PremiumTorque cannot be held responsible / liable for lost or stolen packages that have delivery confirmation to the address that was provided. The customer accepts full responsibility to file any claim(s) with carrier for damaged and/or lost shipments. We are not responsible for mis-delivery errors via carrier, or incorrect shipping info.